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0266_Functionitem_Zendesk_Create_Webhook

17 nodes · functionItem, zendesk, cron, pipedrive, httpRequest

Engine
n8n
Nodes
17
Trigger
scheduled/triggered
Source file
0266_Functionitem_Zendesk_Create_Webhook.json

Workflow flow

IntegrationsFunctionItemZendeskCronPipedriveHTTPSetMergeIF
100%

Every 5 minutes

Cron

Get agents and admins

Zendesk

Get last execution timestamp

FunctionItem

Keep only email and Id

Set

Get tickets created after last execution

Zendesk

Get requester information

Zendesk

Keep only needed requester information

Set

Add requester information to ticket data

Merge

Search requester in pipedrive

Pipedrive

Get owner information of Pipedrive contact

HTTP

Keep only requester owner email

Set

Add Pipedrive agent data to pipedrive contact information

Merge

Add contact owner to ticket data

Merge

Contact exists in Pipedrive

IF

Change assignee to Pipedrive contact owner

Zendesk

Add a note requester not found

Zendesk

Set new last execution timestamp

FunctionItem

17 steps · flows top to bottom, branches left to right

Browse by integration

functionItemzendeskcronpipedrivehttpRequest
Browse all integrations →
Download n8n JSONDownload sanitized JSONDownload flow graph

Import into n8n

  1. Download the n8n JSON file (full or sanitized).
  2. In n8n: Workflows → Import from file.
  3. Open each node and reconnect credentials to your accounts.
  4. Test with manual execution before enabling triggers.

Sanitized JSON removes credential IDs — safer for sharing. Flow graph JSON is OpenRuna's lightweight format for diagrams and other tools, not n8n import.

View source corpus ↗

Overview

Free n8n workflow: 0266_Functionitem_Zendesk_Create_Webhook. 17 nodes across functionItem, zendesk, cron, pipedrive, httpRequest, with a downloadable JSON and a visual flow diagram on OpenRuna.

What this workflow does

This n8n workflow, "0266_Functionitem_Zendesk_Create_Webhook", wires together functionItem, zendesk, cron, pipedrive, httpRequest in 17 nodes. 17 nodes · functionItem, zendesk, cron, pipedrive, httpRequest A scheduled/triggered entry point kicks it off, and each node passes data to the next until the run completes. OpenRuna shows the full flow diagram, an integration breakdown, and a one-click JSON export for n8n's "Import from file". Use it to learn integration patterns, fork it for your own use case, or deploy it quickly after reconnecting credentials.

Use cases

  • Fork it to add error handling, retries, or a notification step without designing the 17-node flow from scratch.
  • Benchmark it against your current functionItem integration to spot missing steps or redundant nodes.
  • Import "0266_Functionitem_Zendesk_Create_Webhook" into n8n, reconnect credentials for functionItem, zendesk, cron, pipedrive, httpRequest, and run the same automation in your own workspace.
  • Use it as a starting template when wiring functionItem, zendesk, cron, pipedrive, httpRequest — adjust node parameters to your accounts and record IDs.

Example output

Imported into n8n, "0266_Functionitem_Zendesk_Create_Webhook" exposes 17 configured nodes. Trigger type: scheduled/triggered. Integrations: functionItem, zendesk, cron, pipedrive, httpRequest. Set your credentials on the functionItem node, then verify each downstream node picks them up. Run it once in test mode to verify any branch logic (Switch/IF nodes) before enabling production triggers.

Tips by platform

Claude

Ask Claude to turn the "0266_Functionitem_Zendesk_Create_Webhook" JSON into a plain-English runbook, node by node. It can flag where functionItem rate limits or missing retries might bite before you go live.

ChatGPT

Drop the workflow JSON or this OpenRuna page URL into ChatGPT and ask for a step-by-step runbook: triggers, branches, and which fields to customise for functionItem, zendesk, cron, pipedrive, httpRequest. Handy for onboarding teammates new to n8n.

Cursor

In Cursor, ask Agent mode to parameterise "0266_Functionitem_Zendesk_Create_Webhook" — extract functionItem IDs and secrets into environment variables without changing the 17-node structure.

Frequently asked questions

How do I import "0266_Functionitem_Zendesk_Create_Webhook" into n8n?
Click Download n8n JSON on this page, then in n8n choose Workflows → Import from file and select the downloaded file. Reconnect credentials on each node — the export carries credential IDs from the original author's instance, not working secrets.
Which integrations does "0266_Functionitem_Zendesk_Create_Webhook" use?
It uses: functionItem, zendesk, cron, pipedrive, httpRequest. The flow diagram above shows how each service connects across the 17 nodes. Filter OpenRuna by integration to find related workflows and tools.
Can I import a sanitized export without credentials?
Yes. Use "Download sanitized JSON" to strip credential references before sharing internally. You will still add your own functionItem and zendesk credentials in n8n after import.
What trigger type does "0266_Functionitem_Zendesk_Create_Webhook" use?
Trigger type: scheduled/triggered. After import, confirm the trigger node (webhook, schedule, or app event) matches your environment, then activate the workflow when you are ready to run it.
Is "0266_Functionitem_Zendesk_Create_Webhook" free to use?
OpenRuna catalogs community n8n workflows under open licenses. Check the source corpus link for the original license; commercial use may require verifying the third-party API terms for functionItem, zendesk, cron, pipedrive, httpRequest.

Related resources